Formstack Help Site
Experiencing Issues with Zuora Production Integrations
Main Application Operational
Forms (Hosted & Embedded) Operational
Mobile App ? Operational
Email System (SendGrid) ? Operational
Login SSO (Single sign-on) Operational
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
Salesforce ? Operational
Google Sheets ? Operational
HubSpot ? Operational
Authorize.Net ? Operational
Amazon S3 ? Operational
Google Calendar ? Operational
Google Drive ? Operational
WebMerge ? Operational
Zendesk ? Operational
Billing Services Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
Support Help Site Operational
Support Ticketing Operational
Zuora Production UI Operational
Zuora Production API Operational
Zuora Production Integrations Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020
Resolved - After close, extensive monitoring overnight, we are comfortable with the level of stability that we continue to see. Therefore, we are marking this incident as resolved.

Thank you for your patience and understanding!
Nov 24, 08:40 EST
Monitoring - After implementing some additional fixes, we are seeing a return to normalcy. We will continue to monitor performance and make any necessary adjustments as needed.
Nov 23, 16:06 EST
Update - We are continuing to work toward a solution. At this time, we are seeing more instability than we would like and some users may experience slowness and/or timeouts. We will continue to update as we work toward stability.
Nov 23, 15:27 EST
Update - We are seeing increased stability after implementing a fix. We will continue to monitor Forms to ensure that performance continues in the right direction, and will issue an update once we're confident things have returned to normal.
Nov 23, 15:04 EST
Identified - We have identified the root cause of the 502 Errors and are working toward implementing a fix.
Nov 23, 13:29 EST
Nov 23, 2020
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.