The core issue has been resolved and we've discussed preventative steps with a third party to help mitigate any future instances of this.
Feb 16, 14:26 EST
Xfinity & Comcast users should be able to reach Formstack.com and Forms again. We're still working towards a more permanent solution.
Feb 14, 19:24 EST
We're seeing new instances of connection issues for Xfinity/Comcast users. We're working on a new mitigation and will update soon.
Feb 14, 19:16 EST
We're confident that the issue is resolved, but we're leaving this issue in Monitoring while we work with a third party to ensure the solution is permanent.
Feb 13, 08:43 EST
We've implemented a change on our end that should allow Formstack.com to load again for Comcast users. It may take a few minutes to take affect on your devices.
Feb 12, 12:50 EST
We're still working on restoring access to Formstack for Comcast users.
Feb 12, 12:33 EST
We've received reports indicating that Comcast users are not able to load Formstack.com or Formstack Forms. We're investigating the root cause and are working on a solution.
Feb 12, 11:59 EST