Formstack
All Systems Operational
Main Application   Operational
Forms (Hosted & Embedded)   Operational
Form Analytics (Beta)   ? Operational
Email System (SendGrid)   ? Operational
Third Party Integrations Operational
Salesforce   ? Operational
Google Sheets   ? Operational
HubSpot   ? Operational
Authorize.Net   ? Operational
Amazon S3   ? Operational
Google Calendar   ? Operational
Google Drive   ? Operational
WebMerge   ? Operational
Zendesk   ? Operational
Support Portal Operational
Support Help Site   Operational
Support Ticketing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Sunday, December 3, 2017, Amazon Web Services (AWS) has scheduled a 30-minute maintenance window for Formstack servers which will impact live Forms, Formstack login Accounts, Submissions, and Third Party Integrations. The maintenance window is scheduled for 30-minutes beginning at 3:00 am EST (8:00 am UTC) while our User and Form traffic is at a minimum.

Formstack will be unavailable and unresponsive for up to 60-seconds at some point within this maintenance window but we have reserved 30-minutes for any failover from the primary to the secondary database servers. We will maintain continuous communication throughout the process on our status site at status.formstack.com

Details about the maintenance:
The Amazon RDS DB instance is scheduled to receive system upgrades during this maintenance window. While the system upgrades are in progress, Single-AZ deployments will be unavailable for a few minutes during the maintenance window. Multi-AZ deployments will be unavailable for the amount of time it takes a failover to complete, usually about 60 seconds, also included in this maintenance window.

Preparation:
- During the 60-second outage, Formstack’s web application, including live Forms, emails, webhooks, API transmissions, and the ability to accept submissions will be unavailable. Those attempting to access live Forms or the Formstack web application will receive a placeholder message indicating Formstack is unavailable. This message will be removed immediately post-maintenance and downtime completion.

- Upon completion of the maintenance, all systems and activity will resume and no action will be required on your part.

We greatly appreciate your patience and understanding and thank you for being a Formstack customer. If you have any questions, please contact us at support.formstack.com
Posted on Nov 16, 16:25 EST
System Metrics Month Week Day
Main Application Availability (Including Forms)
Fetching
Past Incidents
Nov 24, 2017

No incidents reported today.

Nov 23, 2017

No incidents reported.

Nov 22, 2017

No incidents reported.

Nov 21, 2017

No incidents reported.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.