Formstack
All Systems Operational
Main Application   Operational
Forms (Hosted & Embedded)   Operational
Form Analytics (Beta)   ? Operational
Email System (SendGrid)   ? Operational
Login SSO (Single sign-on)   Operational
Third Party Integrations Operational
Salesforce   ? Operational
Google Sheets   ? Operational
HubSpot   ? Operational
Authorize.Net   ? Operational
Amazon S3   ? Operational
Google Calendar   ? Operational
Google Drive   ? Operational
WebMerge   ? Operational
Zendesk   ? Operational
Support Portal Operational
Support Help Site   Operational
Support Ticketing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Wednesday, May 2, 2018, we have scheduled a 1-hour maintenance window beginning at 3:00 am ET (7:00 am UTC) until 4:00 am ET (8:00 am UTC).

Formstack will be unavailable and unresponsive for up to 20-minutes but we have reserved 60-minutes for the full maintenance window. We will maintain continuous communication throughout this process on our status site at status.formstack.com.

Details about this maintenance
Formstack will be moving to a new database cluster for enhanced data security. This update will enable improved settings and options for encrypted submissions. We do not anticipate more than 20-minutes of total downtime.

Preparation
- During the scheduled downtime, Formstack’s web application, including live Forms, emails, webhooks, API transmissions, and the ability to accept submissions will be unavailable.
- Those attempting to access live Forms or the Formstack web application will receive a placeholder message indicating Formstack is unavailable. This message will be removed immediately post-maintenance and downtime completion.
- Upon completion of the maintenance, all systems and activity will resume and no action will be required on your part.

We greatly appreciate your patience and understanding and thank you for being a Formstack customer. If you have any questions, please contact us at support.formstack.com
Posted on Apr 18, 09:19 EDT
Past Incidents
Apr 27, 2018

No incidents reported today.

Apr 26, 2018

No incidents reported.

Apr 25, 2018

No incidents reported.

Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018
Resolved - We have identified the issue and have implemented a solution. Access to your campaigns has been fully restored. We will post a full post-mortem shortly with more details regarding this incident.
Apr 16, 19:33 EDT
Investigating - We are currently experiencing a service disruption impacting access to http://analytics.formstack.com/.

Our Development teams are working to identify the root cause and implement a solution. During this time, your Formstack {Account, Form Users, Submissions, etc.} will not be affected. However, if you have Campaign Tracking enabled, you may be experiencing a temporary downtime.

We will be posting additional status updates as soon as they come in or within the next 30-minutes.
Apr 16, 19:14 EDT
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.