Caching cluster issues

Incident Report for Formstack

Resolved

The issue has been resolved. We apologize for any inconvenience this has caused. You should no longer be seeing any degraded performance.

Posted Mar 05, 2019 - 19:01 EST

Update

We are still investigating the cache issue. You may experience issues logging into Formstack and loading pages depending which node or nodes you are hitting. We are working on fixing the issue.

Posted Mar 05, 2019 - 18:15 EST

Update

We are continuing to investigate this issue.

Posted Mar 05, 2019 - 17:57 EST

Investigating

We are currently experiencing issues with our caching cluster. Customers may experience higher load times as we are investigating this issue.

Posted Mar 05, 2019 - 17:56 EST

This incident affected: Formstack Forms (Main Application, Forms (Hosted & Embedded)).