Emails not being sent

Incident Report for Formstack

Resolved

The backlog of emails has been sent and new emails are being sent in a timely manor.

Posted Sep 27, 2016 - 13:37 EDT

Monitoring

Our vendor has resolved the connectivity issue with them. Queued emails are starting to be sent.

Posted Sep 27, 2016 - 12:01 EDT

Identified

Our email vendor is working to resolve the issue. Currently there is no ETA on a resolution.

Posted Sep 27, 2016 - 10:46 EDT

Investigating

We are investigating an outage with our email vendor. Currently no notification or confirmation emails are being sent. They are queued and will send as soon as we are able to send emails again.

Posted Sep 27, 2016 - 10:19 EDT